Privacy Policy
What we collect, why, and where it lives.
Last updated 9 September 2026
Who we are
Time + Energy is operated by Shadow Culture d.o.o. (legal name Društvo sa ograničenom odgovornošću “Shadow Culture”, a Montenegrin limited liability company, registration number 51357417, tax number 03811000; "we", "us"), Blaža Raičevića 109, 81000 Podgorica, Montenegro. Questions about this policy or your data: subscribe@timeplusenergy.com.
What we collect
- At checkout: your name, email address and phone number, collected by our payment processor. Card details go to the payment processor only; we never see or store them.
- Your login: your email address and a password you choose. Passwords are stored by our authentication provider as one-way hashes; we cannot read them.
- What you enter in the app: the time, energy, body, mind and money figures you track, the names and colours of the people in your household, and any notes you type. This is your data; we store it so the app can show it back to you.
- Technical: a session token kept in your browser so you stay signed in, and the server logs any web host keeps (request times, addresses, errors) for reliability and security.
We do not use advertising trackers, and we do not build profiles of you from anything outside the app.
Why we use it
- To run your subscription: taking payment, knowing who has an active subscription, and sending you your login.
- To run the app: showing you and the people you invite the record your household keeps.
- To write to you as a subscriber: the weekly mail and notices about the product, sent to the address you subscribed with. Every such email carries an unsubscribe link; login and password emails are the only ones you cannot opt out of while you hold an account.
Who processes it for us
- Payment partner — takes your payment and tells us it succeeded, renewed, failed or was cancelled. Today that is Stripe, acting for us. Once our switch to Creem is complete, Creem processes the purchase as Merchant of Record: it takes the payment, issues your receipt and tax invoice, and holds the checkout details (name, email, billing country, payment method) under its own privacy notice. We receive confirmation of the payment and your email address, never your card.
- Supabase — hosts the database and the login system, in the European Union (Frankfurt).
- Netlify — hosts the website and the app.
- MailerLite — sends subscriber emails.
- MailerSend — sends your login and account emails.
Each processes data only to provide that service to us. We do not sell your data, and we do not share it with anyone else unless the law requires it.
Who can see your record
Only you and the people you invite into your household. Every request to the app is checked against your login and your household before anything is returned. Our staff access the database only to operate it and to help with a support request you have made.
How long we keep it
Your record stays while you hold an account, including after a cancellation, so that resubscribing brings your history back. When you delete your account, your login and (if you were its last member) your household record are removed within 30 days; backups roll off within a further 30 days. Payment records are kept by us and by the payment partner for as long as accounting law requires (the partner states around seven years for accounting data).
Your rights
- Export: the app can export your household's record as a file at any time.
- Delete: "Delete my account" in the app's profile menu removes your login and, if you were its last member, your household's record. Or email subscribe@timeplusenergy.com and we do it for you.
- Access and correction: everything you have entered is editable in the app; for anything else, email us.
If you are in the UK or EU you also have the right to complain to your data protection authority.
Changes
If this policy changes in a way that matters, we email subscribers before it takes effect. The date at the top is the current version.